Returns & Exchanges

At Adventure HQ, we want you to be fully equipped for your next journey, which is why we offer a 30-day hassle-free return policy on all unworn apparel and gear. If your selection doesn't fit your lifestyle or your frame, we are committed to making the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.